Confirmation Calls
Confirmations that actually get answered.
Dassist calls, texts, and emails every patient before their visit — and handles the back-and-forth in real time. No more voicemails, no more no-shows, no more chasing.
−68%
No-show rate
94%
Confirmation rate
3 ch.
Voice · SMS · Email
0 min
Staff time spent
Hear a confirmation call
Listen to an outbound confirmation.
The day before the visit, Dassist calls Alex to confirm. Alex needs a different time — Dassist reschedules on the spot, catches an expired insurance card, and sends a text link to update it. Zero front-desk involvement.
What the AI does
Trained for this exact workflow.
Multi-touch outreach
Sequenced 72h, 24h, and 2h reminders across voice, SMS, and email — automatically tuned to each patient's preferred channel.
Real two-way conversation
Patients can reply with questions, reschedule requests, or new times. Dassist understands and acts — no human needed.
Instant rebooking
If a patient cancels, the slot is offered to the waitlist within seconds — keeping your schedule full automatically.
Pre-visit forms
Sends intake paperwork, insurance updates, and consent forms with the confirmation, so patients arrive ready.
Provider-aware tone
Knows which provider, op, and procedure the patient is booked for — and tailors the message accordingly.
PMS write-back
Confirmations, cancellations, and reschedules post directly into Open Dental, Dentrix, or Eaglesoft in real time.
How it works
From trigger to closed loop — without your team lifting a finger.
01
Schedule trigger
An upcoming appointment in your PMS triggers the confirmation sequence.
02
Smart outreach
Dassist reaches out on the right channel at the right time.
03
Live conversation
Patient confirms, reschedules, or asks a question — Dassist handles it.
04
Schedule updated
Your PMS reflects the outcome instantly. Waitlist fills cancellations.
Outcomes
What practices actually see.
- No-shows cut by 50–70% in the first 60 days.
- Front desk reclaims ~12 hours per week previously spent on confirmation calls.
- Cancelled slots backfilled in minutes instead of going dark.
- Patients report higher satisfaction — they get answers without playing phone tag.
See your no-show rate drop in 30 days.
We'll plug Dassist into your PMS, run confirmations on your next two weeks of appointments, and show you the difference.