Billing · Collections · Appeals
Get paid faster, without the awkward calls.
Dassist runs your entire revenue cycle — statements, card-on-file payments, aged-balance recovery, and denied-claim appeals — 24/7. Your team stops being a collections agency and goes back to running the practice.
−42%
Days in A/R
+48%
Aged-balance recovery
73%
Appeal win rate
$0
Per-call labor cost
What the AI does
Trained for this exact workflow.
Automated statements
Generated and sent the moment a balance posts — by SMS, email, and mail. Branded to your practice.
Card-on-file payments
PCI-compliant tokenized cards. Patients pay by reply, link, or voice — no portal logins required.
Payment plans
Offers and enrolls patients in flexible plans automatically, with negotiable terms inside guardrails you set.
Aged-balance recovery
Polite, persistent outreach across 30, 60, 90, and 120+ day buckets — recovers most balances long before they'd go to a third-party collections agency.
Insurance appeals
Every denied claim gets a payer-specific narrative, supporting documentation, and follow-through — appeal win rates of 65–80% vs. the industry's ~30%.
Insurance reconciliation
Matches EOBs to ledger entries, flags underpayments, and writes adjustments back to the PMS.
Billing Q&A 24/7
Patients can ask 'what is this charge?' at 9pm and get a clear, accurate answer pulled from their ledger.
Compliance-first
HIPAA + FDCPA-aware messaging, full call recording, and a complete audit trail on every interaction.
Auto-escalation
Stubborn accounts and second-level appeals are flagged with full context for your office manager — no more digging through ledgers.
How it works
From trigger to closed loop — without your team lifting a finger.
01
Balance or denial posts
Insurance pays — or denies. Patient responsibility and appealable claims are detected instantly.
02
Right action, right channel
Statements, payment requests, collections outreach, or appeal narratives drafted automatically.
03
Conversation & resolution
Patients pay or set up a plan. Payers pay the appeal — or get escalated.
04
Posted to your PMS
Payments, plans, adjustments, and appeal outcomes written back with a complete audit trail.
Outcomes
What practices actually see.
- Days in A/R drop by 30–50% within the first quarter.
- Aged-balance recovery up 40–60% — money that would have gone to a 30% collections agency stays with you.
- Tens of thousands per year recovered from denials that would have been written off.
- Front desk eliminates the most disliked tasks in the office and patient satisfaction with billing rises.
Stop chasing money. Let Dassist do it.
We'll audit your aging report and last quarter's denials, then show you exactly how much faster — and how much more — you'd be paid with AI billing.